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Business Energy Bill Checklist
A systematic checklist to help you review your commercial energy bills for common errors — including incorrect rates, wrong VAT, misapplied Climate Change Levy and estimated meter readings.
Account and meter details
Confirm the account name and address match your business details
Check the MPAN (electricity) or MPRN (gas) matches your meter
Verify the meter serial number on the bill matches the physical meter
Confirm the billing period dates are correct
Meter readings
Check whether the bill is based on actual or estimated readings
If estimated, compare against your own meter readings
Check for any large adjustments from previous estimated reads
Confirm opening and closing reads are consistent with previous bills
Rates and charges
Confirm the unit rate (p/kWh) matches your contract
Check the standing charge (p/day) matches your contract
Verify any capacity or demand charges are correctly applied
Check for any unexpected additional charges or fees
VAT and levies
Confirm the correct VAT rate is applied (5% for qualifying low-use businesses, 20% standard)
Check whether Climate Change Levy (CCL) is correctly applied or exempted
If you hold a CCL exemption certificate, confirm it is reflected on the bill
Check for any Renewable Obligation or Feed-in Tariff charges
Payment and account
Confirm the payment due date and amount
Check your account balance — are there any unexplained credits or debits?
Verify direct debit amounts match the billed amount
Check for any late payment charges that should not apply
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