Incorrect bills, estimated reads, back-billing, and supplier errors cost UK businesses millions every year. We investigate, challenge, and resolve billing disputes on your behalf — at no cost to you.
Energy billing errors are far more common than most businesses realise. Estimated meter reads, incorrect tariff applications, back-billing for years of errors, and duplicate charges all appear regularly on commercial energy bills. We have the expertise to identify these issues, quantify the overcharge, and pursue a resolution with the supplier.
Think you've been overcharged?
Send us your bills and we'll tell you within 48 hours if you have a case.
01332 605506Bill Audit
We review your bills in detail — checking tariff rates, standing charges, meter reads, and VAT against your contract terms.
Overcharge Recovery
Where we identify overcharges, we calculate the exact amount owed and pursue a credit or refund from the supplier.
Back-Billing Challenges
Suppliers are limited in how far back they can bill. We challenge any back-billing that exceeds the permitted period.
Estimated Read Disputes
We arrange actual meter reads and challenge bills based on inflated estimated consumption.
Supplier Escalation
We escalate disputes through the correct supplier channels and, where necessary, to the Energy Ombudsman.
No Win, No Fee
We only charge a fee on successfully recovered amounts. If we don't recover money for you, you pay nothing.
A clear, managed process from start to finish.
Send us your bills
Share your recent energy bills and any correspondence with your supplier. We review everything.
We audit your account
We check every line of your bill against your contract, meter data, and industry rates.
Dispute letter issued
We draft and send a formal dispute letter to your supplier with full supporting evidence.
Negotiation
We negotiate directly with the supplier's billing team to secure a credit, refund, or corrected bill.
Resolution confirmed
We confirm the resolution in writing and ensure any credit is correctly applied to your account.
Send us your bills and we'll tell you within 48 hours if you have a case.