Gas Supply Numbers Explained

What Is an MPRN and Where Can You Find It?

A clear guide to the Meter Point Reference Number used to identify a UK gas supply point.

UK Gas Supply Explained
Plain English Guidance
Commercial Customers
Free Energy Help

What Is an MPRN?

MPRN stands for Meter Point Reference Number. It is a unique number — typically between 6 and 10 digits — that identifies a specific gas supply point in Great Britain. Every gas supply point connected to the national gas network has its own MPRN, whether at a domestic property, a small business or a large commercial or industrial site.

An MPRN identifies the supply point itself — the connection to the gas network — rather than the physical gas meter installed at that point. This distinction matters: if a meter is replaced or upgraded, the MPRN for that supply point remains the same. The MPRN is sometimes referred to as a gas supply number or a meter point number.

MPRNs are maintained by Xoserve, the central data service provider for the UK gas industry, and are used by gas suppliers, shippers and network operators to ensure that consumption data, billing and contract processes are correctly associated with the right supply point.

MPRN vs Meter Serial Number

An MPRN identifies the gas supply point — the connection to the network. It is not the same as the meter serial number, which identifies the physical meter installed at that point. If your meter is replaced, the MPRN remains the same.

Where Can You Find Your MPRN?

Your MPRN is shown on your gas bill. It may be labelled as Meter Point Reference Number, Gas Supply Number, Supply Number or simply MPRN. It is typically a 6 to 10 digit number, often found near your account details or meter information.

Gas Bill

The most reliable place to find your MPRN is on a recent gas bill from your current supplier. It is usually shown on the first or second page, near your account details, meter information or supply address.

Welcome Letter from Supplier

When you take on a new gas supply, your supplier will typically confirm your MPRN in their welcome letter or initial account documentation.

Meter Documentation

Some meter installation or commissioning documents include the MPRN for the supply point. However, a recent gas bill remains the most straightforward source.

Your Energy Broker or Consultant

An energy broker or consultant may be able to retrieve your MPRN from industry data sources on your behalf, subject to appropriate authorisation from you.

Your Current Gas Supplier

If you cannot locate your MPRN on your bill or documentation, contact your current gas supplier directly. They are required to provide it to you on request.

Example gas bill layout (illustrative only — not a real supply number)

Account Details

Account numberXXXXXXXXXX
Bill dateDD/MM/YYYY
TariffFixed Business Rate

Supply Point Details

Meter serial numberXXXXXXXX
Gas supply number (MPRN)XXXXXXXXX

The gas supply number (MPRN) is shown here for illustration only. The X characters represent digits — no real customer data is displayed.

If you are unable to locate your MPRN, your current gas supplier is the most reliable point of contact. They can confirm the MPRN for your supply point. We do not operate an official national MPRN database, but our team can help guide you through the process of locating your supply number.

MPRN vs Gas Meter Serial Number

These two reference numbers are frequently confused. The table below explains the key differences between them.

Attribute
MPRN (Gas Supply Number)
Meter Serial Number
What it identifies
The gas supply point — the connection to the gas network
The physical gas meter installed at the premises
Number of digits
Typically 6 to 10 digits
Varies — typically 6 to 10 characters, may include letters
Where to find it
On your gas bill, near account or meter details
On the meter itself, on your bill, or in meter documentation
Does it change if the meter is replaced?
No — the MPRN stays with the supply point
Yes — a new meter has a new serial number
Used for switching supplier?
Yes — required to initiate a gas supply switch
Not typically required for switching
Unique across Great Britain?
Yes
Not necessarily — serial numbers are assigned by manufacturers

Why an MPRN Is Required for Quotations and Switching

When you ask us to compare or manage your business gas supply, we may ask for your MPRN. Here is why it is needed at each stage:

Supplier Quotation

Gas suppliers use the MPRN to retrieve your consumption history and supply point data from industry systems. This allows them to provide an accurate quotation based on your actual usage profile rather than a generic estimate.

Switching Supplier

The MPRN is required to initiate a switch between gas suppliers. It ensures that the new supply contract is registered against the correct supply point and that the switch is processed accurately through the industry.

Contract Renewal

When renewing your gas contract with your existing supplier, the MPRN confirms which supply point the renewal relates to. This is particularly important for businesses with multiple supply points or sites.

Meter and Consumption Queries

If there are queries about your meter type, meter reads or consumption data, the MPRN allows the relevant parties to identify the correct supply point and associated metering equipment.

Multi-Site Portfolio Management

Businesses with multiple premises each have a separate MPRN for each gas supply point. A complete and accurate list of MPRNs is essential for managing a portfolio of sites and ensuring that contracts, renewals and consumption data are tracked correctly.

Multiple Gas Meters and Supply Points

Some commercial premises have more than one gas supply point, each with its own MPRN. This is common in larger buildings, industrial sites, manufacturing facilities, hotels, care homes and multi-tenanted properties where different areas of the site are metered and billed separately.

For example, a large hotel might have separate gas supply points for the kitchen, the heating system and the laundry — each with its own MPRN and potentially its own contract. A business park might have individual supply points for each unit as well as a separate supply for shared facilities.

If you are responsible for energy procurement across a site with multiple gas supply points, it is important to identify all relevant MPRNs to ensure that every supply is included in your comparison and contract management process. Your gas bills or your current supplier can confirm how many supply points are registered at your premises.

Moving Into New Commercial Premises

When a business moves into new premises, the MPRN for the gas supply point at those premises already exists and remains unchanged. The new occupier will typically be placed on a deemed or out-of-contract rate by the existing supplier until a new contract is arranged.

It is advisable to identify the MPRN for your new premises as early as possible — ideally before you move in. This allows you to approach the market for quotations and arrange a contract before the deemed rate applies. Your landlord, the outgoing tenant or the existing supplier should be able to confirm the MPRN.

Deemed rates are typically significantly higher than contracted rates, so arranging a new contract promptly can result in meaningful cost savings. Our team can help you identify your MPRN and obtain quotations from a broad panel of commercial gas suppliers.

Change-of-Tenancy Considerations

If you are vacating commercial premises, you should notify your gas supplier of the change of tenancy and provide a final meter reading. The MPRN will remain associated with the supply point and will be taken on by the incoming occupier or landlord.

Failure to notify your supplier of a change of tenancy can result in ongoing billing for a supply you are no longer using. It is important to confirm the effective date of the change and to obtain written confirmation from your supplier that your account has been closed.

For specific guidance on change-of-tenancy procedures, we recommend contacting the relevant gas supplier or your network operator directly, as processes can vary. Our team can provide general guidance on the steps involved.

What to Do When You Cannot Find Your MPRN

If you are unable to locate your MPRN from your bills or documentation, there are several steps you can take:

1

Contact your current gas supplier

Your current supplier is required to provide your MPRN on request. This is the most direct and reliable route. Have your account number or supply address to hand when you call.

2

Check all available bills and correspondence

Search through older bills, welcome letters and any other correspondence from your gas supplier. The MPRN may appear on documents you have not recently reviewed.

3

Ask your landlord or property manager

If you occupy leased premises, your landlord or property manager may have the MPRN on file from previous tenancy arrangements or meter installation records.

4

Contact your Distribution Network Operator

Your local gas Distribution Network Operator (DNO) may be able to confirm the MPRN for a supply point at your address. Contact details for regional DNOs are available from Ofgem.

5

Ask Free Energy Help to assist

Our team can help guide you through the process of locating your MPRN and, where appropriate, liaise with suppliers or network operators on your behalf.

How Free Energy Help Can Assist

Free Energy Help is an independent commercial energy consultancy. We work with a broad panel of UK gas suppliers to obtain competitive quotations for business customers across a wide range of sectors and consumption profiles.

When you contact us, we will ask for your MPRN and recent consumption data to enable suppliers to provide accurate quotations. If you are unsure of your MPRN, we can advise you on how to locate it and, where appropriate, assist in retrieving it through industry channels.

We present quotations clearly and without obligation, explaining the key terms of each offer so that you can make an informed decision. Our service is free to business customers — we are remunerated by the supplier you choose, and this is disclosed transparently.

Frequently Asked Questions About MPRNs

Need Help Identifying or Comparing Your Gas Supply?

Our UK-based specialists can help you locate your MPRN, gather quotations from a broad panel of commercial gas suppliers and present your options clearly.

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