Content Review Policy

We are committed to keeping the information on this website accurate, current and useful for UK commercial energy customers.

Review frequency

All guidance and regulatory pages on this website are reviewed at least every six months. Pages covering market pricing, regulatory requirements or supplier information are reviewed more frequently when market conditions change.

Last Reviewed dates

All guidance and regulatory pages display a "Last Reviewed" date so you can see when the content was last checked for accuracy. This date is updated each time the content is reviewed, even if no changes are made.

What we check on review

On each review we check: factual accuracy, regulatory currency, pricing references, supplier information, internal links, and whether the content remains appropriate for UK commercial energy customers.

Corrections

If you believe any content on this website is inaccurate or out of date, please contact us at [email protected]. We will investigate and update the content if appropriate.